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- Labs Workbench is currently deployed on NCSA's Nebula OpenStack system. Nebula support is M-F 8am - 5pm central time with regular maintenance windows on Tuesday mornings.
- Labs Workbench technical support is available from the NDS team M-F 8am - 5pm central time via ndslabs-support@nationaldataservice.org.
- Community technical support is available through the NDS Labs Gitter channel (https://gitter.im/nds-org/ndslabs) or Google forum (https://groups.google.com/forum/#!forum/ndslabs)
- For off-hours emergencies and outages, the NDS Labs team provides best-effort support